Automotive Sales Consultant

Job Description
If you like a fast paced and exciting work environment that provides the opportunity for growth within your profession; this is the opportunity for you. The Acadiana Automotive Group is looking for experienced Sales Consultants. The Sales Consultant role is that of a professional. You will work closely with a team who are focused on identifying customer needs and providing exceptional customer service at every opportunity. The Acadiana Automotive Group currently represents Dodge, Chrysler, Jeep, RAM, Fiat, and Mazda Brands. We want to grow and if you want to be part of a team that works hard and really cares about integrity in our profession, then you should apply.

Job Duties

• Sales of new and used vehicles
• Acquire and follow-up on leads from sources as to potential business
• Greeting and treating all of our customers in a professional and enthusiastic manner
• Work with customers to determine specific vehicle needs
• Provide every customer a completely satisfied delivery experience
• Attend sales meetings and training programs as directed by sales management either on or off site
• Other duties as required

Job Requirements

• High school diploma or college/university diploma is preferred
• Previous Automotive Sales Experience preferred
• Proven track record of delivering great customer experiences
• Superior communication skills
• Self-starter
• Desire to learn about new products and features
• Valid driver's license with a good driving record
• Drug-free work environment

Application Deadline: Email resume to ben@acadianadodge.com

Please note, only applicants selected for an interview will be contacted.

Diesel Mechanic

Department
Service

Supervisor
Robert Malhiet

Job Description
Our team is currently looking for an experienced Diesel Mechanic to keep up our level of commitment to safety and customer service. In this role, the successful candidate will perform truck repair and maintenance work in accordance with factory and industry standards, run diagnostics on vehicles and work closely with other team members to meet company goals. This is a fabulous opportunity for a knowledgeable, hardworking Diesel Mechanic to apply his or her skills in a company that offers a competitive salary and comprehensive benefits.

Job Duties

• Perform minor and major repairs on trucks
• Conduct regular preventative maintenance on service trucks, including inspection, tire rotation, and oil changes
• Maintain cleanliness in the shop
• Collaborate with repair team to diagnose problems with vehicles and plan repairs
• Perform regular diagnostic tests on trucks
• Maintain accurate records of each repair performed on vehicles
• Consistently communicate with the Service Advisor to ensure the customer service is maintained

Qualifications

• 5+ years’ experience as a Diesel Mechanic
• Must possess a valid driver license with good record
• ASE Diesel Certification

Please send resumes to rmalhiet@acadianadodge.com.

Service Advisor/Writer

Department
Service

Supervisor
Robert Malhiet

Job Description
Service Advisors/Writers are the foundation for building relationships with customers by providing a positive experience in the Service Department. Advisors collect customer, vehicle, and contact information along with customer concerns to create repair orders to be dispatched to Technicians for vehicle repair. A Service Advisor must have good communication skills to be able to fully understand customer concerns and relay this information to Technicians to properly and efficiently diagnose and repair vehicles. When a diagnosis is made, the Advisor prepares a cost and time estimate for vehicle repair for customer approval. After approval or verification of warranty or service contract coverage, the vehicle is then repaired. After repairs are completed, the Advisor contacts the customer and reviews all repairs and related costs involved and arranges pick up of the vehicle.

Job Duties

• Greet and collect customer and vehicle information including services required and any customer concerns.
• Prepare repair orders by identifying symptoms, problems or concerns with the vehicle given by the customer.
• Verify warranty or service contract information through the manufacturer database, customer contract documents, or dealer management system.
• Maintain customer rapport by explaining cost estimates, providing repair status and providing completion time estimates.
• Take incoming service calls to answer customer questions, provide estimates, verify warranty and service contract coverage, and schedule service appointments.
• Arrange alternate transportation such as rental vehicles or shuttle service.

Qualifications
Service Advisors are required to have basic knowledge of vehicle systems and operation in order to relay customer concerns to Technicians for proper vehicle repair. Strong communication skills are a must in order to effectively collect this information. A strong focus on customer satisfaction and teamwork is key to providing an excellent customer experience. Basic mathematical skills are required to provide accurate cost estimates in this position. A minimum of one year of experience in the Automotive industry is required for this position.

Please send resumes to rmalhiet@acadianadodge.com.

Automotive Lube Technician

Department
Service

Supervisor
Robert Malhiet

Job Description
We are looking to hire a skilled Lube Technician to maintain and service customer’s vehicles. Candidate must have strong mechanical skills and adhere to all safety procedures and practices. The candidate must also be able to communicate effectively with co-workers and demonstrate excellent time management skills.

Job Duties

• Performing oil changes
• Replacing cabin, fuel, air, oil filters, and tires
• Performing tire rotations to ensure even tire wear
• Testing tire pressure and adding air as needed
• Thoroughly inspecting customers’ vehicles for oil leaks
• Making recommendations for additional servicing based on initial vehicle inspections
• Communicating with Service Advisor and Manager about vehicle maintenance
• Applying lubricants to the moving parts of vehicle engines

Job Requirements
Technicians are required to stand long hours on their feet with a lot of time bending, straining, and working overhead. Technicians work in high heat and humidity in the summer and cold temperatures in the winter, and at times are required to lift objects weighing in excess of 25 pounds. Candidates must have a valid and clear driver’s license. Please send resumes at robert@acadianadodge.com.

Please send resumes to rmalhiet@acadianadodge.com.

Body Technician

Summary
Repairs damaged body parts and bodies of vehicles in accordance with factory and dealership specifications and time standards.

Essential Duties

• Repairs vehicles per estimate and according to manufacturer standards.
• Checks parts against estimate and ensures proper parts are ordered and received.
• Prepares vehicles for body repair work.
• Notifies management of any additional repairs needed.
• Notifies management of any difficulties or problems that may prevent a quality job from being performed or cause a change in the promised time.
• Maintains tools and equipment in a proper state of repair.
• Maintains and wears all required safety and health personal protective equipment, including respirator, in the manner recommended by the equipment manufacturer.
• Complies with all laws and regulations pertaining to paint, thinners and other hazardous materials. Reports any deviations to management.
• Cooperates and assists other personnel in the repair and prepping of vehicles.
• Understands, keeps abreast of and complies with federal, state and local regulations that affect body shop operations, such as hazardous waste disposal, OSHA Right-to-Know etc.
• Operates all tools and equipment in a safe manner. Maintains annual safety training standards.
• Other tasks as assigned.

Requirements

• I-CAR Certificate of Advanced Training
• Must be able to read insurance estimates
• Valid Driver's license with good driving record
• Drug-free work environment
• Must have own tools

Please apply in person or email your resume to jady@acadianadodge.com.

Digital Marketing Coordinator

Summary
If you are analytical, detail oriented, have a strong knowledge of digital marketing, and you understand the importance of this evolving technology, we want to hear from you! The perfect candidate will have significant experience in developing digital advertising strategies, building and managing multiple campaigns, and tracking and measuring data for a good analysis.

Experience

• Experience with vetting future vendors and managing vendor relationships is also a requirement.
• Excellent communication skills are essential.
• Bachelor’s degree in Marketing, Business, Mass Communication or relevant experience in the automotive industry is preferred but not necessary for the right person.
• Minimum 3 years online/digital advertising experience is preferred.
• Google Ads and Bing Certification are preferred but not mandatory - the ideal candidate must have extensive search engine marketing experience
• Google Analytics Certification.

Essential Skills

• Highly organized and detail oriented, must be able to manage your own budget and account for it monthly.
• Self-motivated and able to work autonomously.
• Must be able to work with multiple managers on various projects.
• Must also be able to learn various programs for submittal of co-op claims and pre-approvals.

Benefits

• Full Time 40 Hour Work Week Position with Great Benefits.
• Fast paced team environment.
• Opportunities to represent the organization at social events and functions.
• Training and professional developments.

Requirements

• Manage and develop all aspects of SEM, Display, Social, Digital Video, Email and Other Digital Advertising Campaigns.
• Work within LMVC guidelines seeking approvals to ensure compliance.
• File for and manage all Co-Op budgets and reimbursements.
• Reconcile all Co-Op accounts monthly with accounting department.
• Monitoring and Managing Campaigns and providing analytics to measure ROI and performance.
• Testing and Tweaking Campaigns to Maximize Conversion Rates.
• Working with Department managers to set up and maintaining websites with up-to-date information.
• Reporting and Analyzing Campaign Results.
• Continuing Education on Legal/Manufacturer Compliance.
• Google Analytics Monitoring and Reporting.
• Review Google Ad Words regularly and manage.
• Develop PowerPoints for reports to General Manager.
• Develop assets with graphic designer - knowledge of CANVA and other programs beneficial.
• Establish, Manage and Track Campaign Budgets.

Please send resumes to Christa@acadianamazda.com.